Dreams - Oxford

The sales assistant named Cassidy was exceptional. I comment as a retired senior manager with many years experience. The shop manager at Dreams was also pleasant and helpful. We chose Dreams in Oxford after a poor experience at a shop in Witney

St Clair was friendly, knowledgable, helpful and provided incredible customer service. Everything was dealt with quickly and professionally. We were welcomed immediately and offered a hot drink. He knew exactly were all the products were in the store without hesitation.

We were reallt satisfied with service we received from Jeff, Cass and St Clair. They were all really helpful and gave us the time we needed to decide on what we wanted. They went through the product we were thoroughly with us. Would definitely recommend this store and for its friendly staff.

Excellent customer service, and no percieved pressure to buy.

Friendly and helpful staff

Cassidy was friendly and approachable and let me try out many relevant products -I didnt feel pressured and was very happy to meet someome so friendly and helpful.

St Clair was a very friendly salesman who made me feel extremely welcome. He was able to understand my needs but without being pushy. He gave me time to consider my purchase without making me feel rushed or hurried.

Assistances were there as soon as we walked in!!

Jeff was very professional, remembered us from our pre-xmas 2018 visit. He was very knowledgable about the products and our requirements. He offered us tea/coffee and overall was very pleasant to be served by.

Jeff was excellent, he gave us the time and assistance we needed to make the right purchase.