By Emilia | 12/19/2019
Outstanding service from St Clair. No pressure, just friendly chat and great advice. I really enjoyed my shopping experience. Thank you very much.
By Susan R | 12/17/2019
The store was quiet so we had individual and uninterrupted attention. The assistant was patient with us as we were not sure what we wanted. She was pleasant, knowledgeable and friendly putting us at our ease.She explained all our options and was not 'pushy'in any way.Once we had decided she went through the paperwork efficiently and quickly.A very happy experience all round.
By Karen F | 12/15/2019
Knowledgable support from Paulina. Understood needs and offered options to help. Personable and communicative Excellent service.
By Pearl G | 12/2/2019
The store manager was very friendly and helpful listening to my aged mothers needs, also very aware of high much my mother was willing to pay. There was no pressure put on her to buy a dearer mattress. The manager also took great care to know what was required when delivering the mattress as she lives on own and would need the delivery men to assist as much as possible.
By Sid H | 12/1/2019
Served by Jeff in Botley branch. Very friendly polite and helpful. Great service 10/10
By Lucia S | 11/30/2019
Friendly staff member guided us through the process of choosing mattresses, explaining the options and gave us time and and space to try different ones out and to come to a decision. Process felt relaxed and non-pressured, and we were given free coffee!
By Wheels | 11/28/2019
St Clair was yet again a complete legend. We have bought a couple of beds from him now and his knowledge of the products and how people interact with them is nothing short of genius. Also, what a guy. I could sit and listen to that guy for hours. He absolutely has the right coffee mug - the superman logo.
By Jean K | 11/27/2019
The assistant was knowledgeable and attentive. The sleep analysis was useful and interesting and well conducted. I am keen to get my new bed and to have 40 days to make up my mind about the mattress.
By Anton.h | 11/24/2019
All good, questions answered, appropriate items purchased.
By NannyF | 11/23/2019
The staff were very friendly, helpful and patient.Paulina recommended that we had our needs read by the special bed that is in store and that was very efficient,we were asked if we would like coffe ,also was allowed to use the bathroom which was a change as not many shops allow this .The manager of the store was really respectful to his staff and his staff were very pleasant and friendly . I believe that you get good service if you have a really good team in store and this team were excellent .

