Dreams - Oxford

The gentleman who helped us in store was very knowledgeable and helpful and made the experience very easy and pleasant

Lovely clean store and we were spoken to straight away and we had chosen and paid for our new mattress within in 15 minutes and offered a bottle of water as well!

Thought the knowledge and information given regarding getting a new bed was very good and also very friendly

I booked my appointment online and was so easy. I arrived a few minutes before my schedule but i was assisted. Covid 19 regulations were followed. I was offered a drink. I was taken around the shop and explained about each type of bed and mattresses. The salesman was so helpful

Everything explained clearly

Easy and plenty of choice

St Clair was extremely helpful through three visits to the store. Initial visit he helped direct us to the products we wanted to see and showed us a selection of materials. Returned a week later and he recognised us, coming over and greeting on arrival. Asked why we had returned and if he could help us. Directed us to sleep match machine as decided we also wanted a mattress, showed us a variety of those recommended for us and provided information on all products. Happy to answer any questions we had. We told him we wanted the night to think about the products so he provided us with a quote for the items we liked. Gave us a curtesy call the following afternoon, returned to the store half hour before close and he greeted us and helped process the order quickly. Before leaving he explained the assembly process this was even though the shop was due to close. We were highly satisfied with the experience at dreams oxford because of St Clair.

Customer service very good Jeff the store manager of Botley Oxford was very helpful and explained everything clearly

St Claire who served us at Botley, Oxford was extremely helpful and knowledgeable!

Jeff was extremely helpful and we used the sleep bed to see what our preferences were. We tried all the styles that were selected and found one we liked