Dreams - Oxford

The customer service was very friendly and helpful and was given time to make the decision I wanted to make.

Identified product we required quickly and quick delivery time.

Very Friendly Staff at the Oxford store, made us feel comfortable & didn't pressurise us to buy anything.

Very informative about the products as well as kind and very welcoming, which naturally made me want to stay and buy the products.

We had had a very bad experience with a competitor and explained this on arrival. The customer assistant was friendly and took time to explain the options.. We were looked after throughout, given ample time to try out mattresses aswell as private time to discuss. At no point did we feel pushed out pressured into a sale and overall the experience was very pleasant

The sales team where very tentative. They tried to understand my needs and offered me various options

Highly knowledgeable and professional sales person made the experience easy

St Clair greeted us when we came into the store. He asked if he could help and then left us to browse but was there as soon as he thought we needed help or advice and listened to our needs . We didn’t feel pressured or “sold to” at any point during our visit.

Robert was very friendly and attentive, he listened to my needs and budget and recommend the best products to fit this.

Haroon was very nice and helpful. He even spoke to my kids and made them feel welcome.