Dreams - Oxford

It was surposded to be a sale but as normal there is always a catch you charge for taking away each item old bed mattress and base about £70 plus and then. It’s extra for cover to take out for the protection of the bed for 8yrs which again more monies so although it was in the sale if you take in to account all the extras well it’s not much of a sale is it

i didnt

The staff member had no upto date knowledge of sales items. We had to swap beds 3 times as he continually got pricing and stock availability wrong.

Staff showed no interest, didn’t want to help us When help was finally offered he kept pushing us to buy a dearer mattress.The older gentleman was more helpful that the younger one. Rude arrogant and offered no help whatsoever to carry the mattress out the car. I would train your staff to be more friendly, More welcoming And not to be so rude.

Staff showed no interest, didn’t want to help us When help was finally offered he kept pushing us to buy a dearer mattress.The older gentleman was more helpful that the younger one. Rude arrogant and offered no help whatsoever to carry the mattress out the car. I would train your staff to be more friendly, More welcoming And not to be so rude.

Both sales assistants looked bored and were very unenthusiastic about the products. They pointed me in the right direction but had no sense of selling anything to me. The only reason I boughy from you was yiu were able to deliver on my timescale! I did not want to buu fron you as i gelt the custoner service was awful. Not at all engaging. Didnt appear to know the prodcuts well. Pretty poor to be honest

Both sales assistants looked bored and were very unenthusiastic about the products. They pointed me in the right direction but had no sense of selling anything to me. The only reason I boughy from you was yiu were able to deliver on my timescale! I did not want to buu fron you as i gelt the custoner service was awful. Not at all engaging. Didnt appear to know the prodcuts well. Pretty poor to be honest

Both sales assistants looked bored and were very unenthusiastic about the products. They pointed me in the right direction but had no sense of selling anything to me. The only reason I boughy from you was yiu were able to deliver on my timescale! I did not want to buu fron you as i gelt the custoner service was awful. Not at all engaging. Didnt appear to know the prodcuts well. Pretty poor to be honest

Both sales assistants looked bored and were very unenthusiastic about the products. They pointed me in the right direction but had no sense of selling anything to me. The only reason I boughy from you was yiu were able to deliver on my timescale! I did not want to buu fron you as i gelt the custoner service was awful. Not at all engaging. Didnt appear to know the prodcuts well. Pretty poor to be honest

I am really dissatisfied about the delivery of the mattress we ordered.We got the confirmation that we will get the product on 31st of October and when we called them,they said the staff made a mistake and you can either cancel order or it will be delivered only on 12th of November.