Dreams - Orpington Springvale

The lady who served my 86 year old mother was extremely helpful, patient and understanding. She took the time to explain how everything worked and went through the the ordering process carefully with her.

The Amy Daybed I was looking to purchase was not at the store however Tony was able to show us on line and recomend the right mattress with our budget.

We were served by James (Validation code 298) who was very knowledgeable, yet he did not pressurise us into a purchase

We were assisted by Jas who was extremely helpful and patient and obviously knew the products thoroughly. Overall, the experience of shopping at Dreams was pleasant and not at all pressurised.

The store was quiet at the time of my visit and I found the staff attentive and informative without being pushy. I was given the pros and cons of several different types of mattress.

The store was clean and clear. Everything was easy to find, try and understand. The staff were friendly and helpful but not pushy in anyway. We did go away and think about what we wanted to do, and looked in other shops but went back to Dreams as the assistant, Tony, was so personable and helpful.

James was very helpful and knowledgeable without being pushy.

I arranged a collection time and when I phoned to change it the person answering my call altered the collection time and rang back to confirm

Nas was very helpful in the orpinton store, she asked what we was looking for and gave us everything we was looking for and more. A very friendly member of staff

The Lady called Jez at the Orpington store was very helpful and patient as my daughter could not decide which one she wanted, this was not our local area, we were visiting relatives and because we could not decide we took her phone number. The next day we went to the Dreams in Purley just to re-look and the man assistant was actually RUDE