Dreams - Oldham

Good customer service from store assistant

Friendly member of staff who knew the product and demonstrated the features. She knew the delivery times and prices without referral. She also secured us insurance cover for free after we initially declined it. Very pleased with the product and service. We also had a 1 year old with us and staff did all they could (from a distance) to keep him occupied while we completed the purchase. It took less than 10 minutes which was brilliant.

Very helpful

The lady who took care of us from the moment we talked in was very pleasant, understood our needs and knew your products extremely well.

The customer service was excellent. Friendly, knowledgeable and didn’t feel rushed. Store felt safe and clean

Staff have a positive effect on shopping experience. Tried a few different beds. Recommended a pillow which I found perfect for my slipped discs. Mattress protector was offered and I readily bought this item. I’m 79 years old and can now say I have been fitted for a mattress Please thank you staff again for me

We were greeted on entering the store by Cheryl who gave us outstanding service throughout the process. She encouraged us to participate in the assessment procedure and listened carefully to our needs. She particularly listened to and considered the issues that my husband had due to severe arthritis and slipped disc and allowed us ample time to try out the various recommended mattresses and pillows available. Ordering was quick and professional and delivery punctual an£ COVID safe. After just one night sleeping on our Dreams mattress my husbands pain has decreased immensely and I have had my best nights sleep for a considerable time.

Good explanation of the Tempur range by Howard

Just everything was brilliant

The sales assistants was really lovely & kind to my daughter. EXCELLENT CUSTOMER SERVICE. WELL DONE