Dreams - Oldham

The colleague who dealt with us was knowledgeable about the products and where they were in store. She understood our needs and showed us different products that may be suitable. We both commented to each other after, how good she was.

We had lovely customer service from Norma and Norman who were more than helpful during our time in store. Norman got my partner and I into bed as soon as he had chance and used his gadgets to make suggestions on how we might be better off. It was tricky because it was evident from the information provided that I liked it hard and my partner responded better to something less firm. Thankfully Norman was able to mediate and eventually we came together. The whole experience was painless and the team couldn’t have been better. Thanks!

We was made to feel very welcomed into the store we knew exactly what we wanted and the availability of the item we wanted and purchased was already in stock at the warehouse. Me and my partner always thought a mattress was a mattress some was better quality then other... how wrong was we. Before we went any further I can't remember the lady's name however we was asked a couple simple questions and asked to lie on a special bed that analysed your entire body and it picked the right mattress to meet your needs which we was astonished by. All staff members was friendly and very well knowledgeable about the products we required. And not to mention the delivery time. 4days from purchase excellent work in my opinion we are still waiting for a sofa we ordered 16weeks ago. So here's a big thankyou DREAMS and the staff at Elk Mill store Oldham... we shall return in the future for our next purchase

Shop assistant was very helpfull and knew what to recommend to me .took he's time didn't rush me while I made my choice and I am very pleased with the quality of the product which was quite expensive but good quality.also good offer on by buying 2 pillows we saved 40 pound

We where greeted as soon as we walked through the door by a colleague who then assisted us from start to end with our options, giving us plenty of choice from across the store.

Everything was so nice and the sales assistant was lovely and very knowledgeable. We had a problem with our card transaction due to your systems being down but this was resolved over the phone later that day.

Cheryl the customer service assistant was extremely helpful friendly and knowledgeable

The overall experience with the salesman Howard was really good he was very helpful polite made us both feel special by making us feel like he really wanted to help us he offered us drinks throughout the time we were there There were two ladies who were also very helpful and friendly We never felt pressured to hurry up we were given lots of time to make our decision and we felt Howard gave us god advice throughout

The lady who dealt with us was perfect

The whole experience was good. Howard dealt with me without rushing me. He was able to give the information I needed.