Dreams - Oldham

Rebecca was amazing with helping my girlfriend and I choose what bed we needed and liked. Very polite and knew the products well, which helped us find a durable comfy bed.

Specific mattress we were looking for was not available. The mattress testing machine did not work.

I was under the impression that I was getting free bedcover and mattress protector at no time did I ask about these products but told they were free today. My fault I should have checked the invoice on screen more closely was only when I got home and re checked the invoice that I had been charged for the bedcover I would not have bought and paid for a discounted mattress protector. I will definitely scrutinise future invoices it may have been a genuine mistake to add these items at cost But it’s a bad company policy if these items are added without consent

Main reason being the delivery time for divan base I wanted, even when tried to order in different colours etc. Service was fantastic from the member of staff trying to problem solve around this.

I was x

Unfortunately the computers were not working correctly which was frustrating for us and the assistant. Although Howard did all he could to sort out the problem.

The selection of headboards isn't great and a bit dated. There wasn't anything on trend, more like what my grandparents would buy.

I would have liked to have been told it would take a month or more for a delivery date which i am still waiting for so a little disappointed when all money is paid up front

I went to dreams to use the machine, to find a new mattress to sleep better, I haven't received my bed yet, so I can't comment on it yet.

Was satisfied with the service provided and staff in store only let down is the length it takes for it to be delivered, Also a charge for weekend delivery which is abit much for full time working people when I've already spent so much on the product to start with.