Dreams - Oldham

Friendly and not pushy staff

From the minute we walked in the shop (elk mill) we was met with a very welcoming and friendly atmosphere, I knew what bed I was looking for and your sales team knew exactly where it was in the shop, it was no trouble for them to demonstrate the bed (ottoman) and then help me to select the right mattress, overall it was stressless experience and I would highly recommend dreams to family and friends especially the branch where I purchased my new bed.

amazing experience already recommended you to my family and friends great value

Cheryl was extremely knowledgeable, helpful and courteous. She respected our need to choose in our own time and was on hand to answer our questions when needed. She had excellent customer service skills and I would have no hesitation in recommending Dreams Oldham to my friends and family.

The store had connectivity issues with the computers which didn’t allow to place order and sort finance. Staff handled this very well and didn’t give up trying so we could get our order. Spent more time than needed but staff very lovely and offered us a drink whilst we waited.

Although the sale was actioned by Ikra there were three lady assistants altogether and they were all friendly and helpful and I did not feel under any sales pressure which has often put me off in other shops.

since arrived I have been served very well in a good and very detailed manner. This gives me the opportunity to directly select my choice with no confusion or hesitation. Miss Akra was a great customer services representative. I appreciate all the help she has given to us I hope the after sale service will be the same.

College KAT helped me change my perception of what I initially was prepared to purchase (budget £700 ) to almost double that with sound reasoning, tact and extensive product knowledge and demonstration.

From the minute we walked into the store, we were made very welcome. Nothing too pushy or over zealous in trying to sell us a product. Kat was very efficient and knowledgeable of the product.

Fantastic staff who where bery friendly and welcoming when we arrived in store. They had good knowledge of the products available and directed us to appropriate beds. Upon hearing about our bad experience with a competitor the DREAMS staff where very sympothetic and really took there time to understand what we wanted and talked us through every step of the process. I left the store feeling very happy and safe in the knowledge that our bed would arrive when stated with no issues at all.