Dreams - Oldham

The moment we entered the store it felt relaxed, we where not immediately " accosted " even though it was clear staff had no other customers to attend to on the ground floor level ! My wife and I had time to understand our time to look around the store, before I then asked for assistance. Which was immediate and felt fully inclusive, given our lack of understanding as to our genuine needs for the right mattress.

Excellent customer service given and great knowledge on helping us decide the best choice.

Gave us space to look around but was helpful when required

Professional staff and easy purchase

Cheryl was extremely helpful in finding the right bed for me and my partner and went the extra mile to ensure we were completely happy before we left.

Very helpful staff clean store very polite and professional

The staff were not pushy but attentive if required

All of our concerns were listened to and we feel that we have chosen the right mattress for us based off the knowledge the sales rep. We took quite a bit of time to decide on which mattress was right for us and the sales rep kindly gave us the space and the time to decide

Member of staff came to check we was ok she was super helpful, knowledgeable, friendly and didn’t pressure us in to a sale. We needed to go away and measure up she made us aware the sale finished that day but gave us closing times and when we came back she remembered us and what we needed.

I visited the Dreams store at Elk Mill Oldham where the Manager with the blonde hair (sorry I did not get her name) approached us and attended to everything we were asking for. We discussed our budget and what we wanted and she found a deal perfect for us. We wanted a soft mattress but didn’t have the budget for the highest end so she showed us a cheaper option with similar quality which we selected along with a bed 2 bedside tables and an ottoman storage bench. I also had my 10 month old daughter with me who she was very attentive and understanding with. We also received some bottles of water while we were looking around. Store really clean and staff really friendly and helpful! Thanks :)