Dreams - Oldham

Kas was fantastic and his service was great,

Arrived in the store and was greeted by a salesman called Kassam, he was very welcoming. He left us to browse in peace for a while which was nice and said he will join us shortly, after a while he came over to ask what brings us into the store, I said I was buying a mattress for my parents and introduced himself to them and took us over the bed that would tell them which mattress they need, in this time it took to run the test he was talking them through what it would do etc, once it had finished the test he told them they need a soft mattress and took us all over to the relevant mattresses and to take their time choosing one, once we found the perfect one he talked us through the pillows and let my parents try them out and we made the purchase, he offered us a cup of tea too which was nice, he was talking us through everything he was doing and what we was getting in a way we would understand. Kassam was fantastic. Will definitely return again and deal with him again. Absolute credit to the store.

Las the store assistant was very helpful in paying attention to our needs He specifically wanted to here what problems we where having sleeping and what our current mattress was like. Then he started to show us different options

Cheryl was very helpful and knowledgeable and eased our experience of us trying to find a new bed for our new house

Kassan was extremely friendly and easy to deal with. He listened to my requests and remembered me from a previous visit to the store. He wasn’t pushy or dismissive, and didn’t bore me with stories of other customers he’s dealt with or pretend that he has the exact same item at home, in some bid to convince me it’s the right choice! He was knowledgeable about the products, but wasn’t afraid to seek answers from colleagues if he wasn’t sure, instead of winging it in the hope that I am going to believe everything he says. I would definitely return and recommend others to this branch. Well done Kass.

Very helpful professional assistance in store on our first visit to dreams,

Kas was very helpful. We were "measured" on the electronic bed to see what suited us. I didn't know this was a thing!

Excellent service in store

Very friendly and welcoming team. They were not at all pushy and went with our budget and needs

Staff extremely friendly & welcoming. Knew the products on offer & let us try each mattress after doing the mattress checker. Process was very quick & easy. Will definitely purchase from Dreams again.