
By Christine B | 1/13/2022
I was very impressed with the assistant who dealt with me. Her knowledge was vast about types of mattresses, and her attitude was so pleasant. I felt very confident I was buying the right product. "Which" magazine had rated Dreams so poorly in every respect, that I almost didn't bother to go in. I am so pleased I did. The mystery shopper obviously didn't go in the Elk Mill store. I hope the delivery and mattresses will arrive when agreed and undamaged, and then Dreams will get a perfect score from me

By Christine T | 1/11/2022
Asad was very patient with my elderly mum who was buying a new mattress. He listened to mum’s needs and gave us many options to choose from.

By Farzana M | 1/11/2022
Amazing customer service! Was able to place my order with ease! Wide range of products and great to look around Will definitely recommend DREAMS and order from here again

By Lynne P | 1/10/2022
We were treated with respect, assisted in every way, but at the same time not pressured in any way and made comfortable. All this resulted in us making a purchase which hadn't walked in with the intention of necessarily doing the same day. Excellent customer care!

By Dee B | 1/10/2022
I am disabled and have to use 2 sticks. The lady moved furniture so we could get my wheelchair through. Nothing was to much trouble

By Gillibob | 1/10/2022
We was seen to immediately, was offered a face mask as my husband hadn’t got one. Cheryl, at the Elk Mill branch Oldham, was very polite, informative with all the mattresses and not pushy at all. We tried 6 different mattresses with which Cheryl talked about giving the full product details and then she left us for my husband and myself to discuss between us. When we choose the mattress we wanted she took us through the process of buying the product. Very simple and all done within 10 mins. We bought our previous mattress many years ago and was very satisfied with it and would only buy from Dreams because of the quality and price.

By Brian J | 1/9/2022
Friendly and efficient staff. Knowledgeable about products. Listened carefully to our needs

By Asia | 1/9/2022
The sales assistant was extremely attentive, informative and very helpful during our visit to the shop. She took her time whilst I asked several questions and was able to provide me with the information I required. We were really happy with our purchase and customer service

By Ant G | 1/9/2022
Very helpful and knowledgeable

By Steve S | 1/9/2022
Easy to order . Availability good