Dreams - Oldham

I was greeted promptly and shown to item I was looking for.I then completed my order promptly.

The assistant was very helpful

I visited the Dreams centre at Elk Retail Park in Royton. I was greeted by Cheryl who was very friendly but not pushy, with a warm personality. She took time to identify my needs and showed me various options within the store. Nothing was too much trouble for her answering all my questions with patience and product knowledge. Cheryl invited me to try the mattress test machine and then promptly invited me to try the various mattresses that matched my results. She then went through the costs involved in purchasing a bed and adjustable mattress. As I had never bought an adjustable mattress before I had lots of questions which Cheryl was more than happy to answer. I did not go ahead on the first visit in purchasing a bed and mattress as I wanted to measure the space in the bedroom (which Cheryl provided for me) before purchasing. I actually went back to speak to Cheryl on three separate occasions to discuss additional queries that I had. She was so friendly and helpful and only seemed to want to make sure that I had all the information to hand to make the right choice for me. I then bought the bed and mattress of my choice thanks to Cheryl. She is an asset to your company.

Asad explained everything very well and he was so polite and he made are visit so enjoyable.

Very friendly service

We were approached by one of your staff Asad. What a very helpful friendly knowledgeable person. Made us feel comfortable and not pressurised. With his help we bought our perfect mattress. We had bought our last bed in the very same shop seven years ago, armed with our old receipt.

We was made very Welcombe, at the Elk Mill, Outlet, By Sales person Rebecca, who had great product knowledge and fantastic people skills, & is a great credit to dreams.

Very happy with our visit to the store

The young lady that help us with our purchase was friendly and knowledgeable, even though she was part time.

Very good attention and assistance