Dreams - Nottingham

Attentive staff; offered colouring for our 3 yo; alternative pillows offered when trying beds

We had done our homework on line and knew what we wanted. Salesman Dave immediately showed us our options and helped us choose the right bed for us. The only hitch was that he sold us a king size mattress protector for our adjustable bed. We had to return to the store to swap it for two singles so that we could operate both sides of the bed separately.

Alex was a most able assistant. She was friendly. Knew the products and also the mechanics of the machine to find which mattress were the most suitable for us. She was courteous but in no way did she rush our decision. Another salesperson offered us a drink. Alex is a real attribute to your shop and needs thanks from you

The store colleague John was very helpful but also didn't come straight to us as soon as we walked in which is nice as we had a bit of time to get our bearings. He took the time to speak to us and asked us if we wanted a drink, also explained all the different mattresses there were to try out.

Very helpful assistant helped us to find what we were looking for. Gave us plenty of time to try the mattresses didn’t hover around and was there when we made our decision

Products were clearly quality and John, the assistant was extremely helpful and knowledgeable

Staff welcoming, attentive, and courteous. Knowledgeable about the product.

The service we received was excellent.

Prices clearly displayed and products explained well. Efficiency of purchasing process.

John (salesman) understood our needs, listened to us & advised accordingly. Once our choice was made we decided to have bed cover & waterproof mattress protector. We were happy with service & advice and were pleased to know oldmattress would be taken away and replaced with new on the same day.