Dreams - Norwich

Price of bed was more expensive than John Lewis & Aldi’s the only difference was perhaps the cool feel of cover The other problem was the availability to put it on a 10 month free D D the Web site was so slow ,he phoned up ,still no joy , so I had to pay it all of it by card

i bought mattress and all other products were discounted apart from the mattress i wanted , i had no option but to go ahead with the purchase as my mattress wassplit and i needed to have a new one

I arrived at 130pm the time of my appointment for the new sleep match I wasn't seen till 1:45 the staff were friendly but there was only one member looking after roughly 4 different customers due too 'illness'. I was left to do the sleep match almost by myself and was left to find the mattresses that were 'perfect' for my body type / sleeping patterns. After about 30-45 minutes I was then seen too properly by a member off staff who was friendly and helpful but all of the mattresses I could afford had lead times of 3 weeks and i needed it withing a week and was left very disappointed.

I bought a media bed but was unable to test the speaker quality as the staff said office set it to one fixed sound level. However, other beds you could adjust the sound. I've had to buy blind and hope the speaker quality is good enough.

1st of all you get the impression that you are at their having a sale when in fact you are the most expensive place around so there for you put the prices up to bring the price down to make people think they were getting a good deal and secondly the items that you were given away for free you could you did not have so very disappointed

First of all who was a pillar higher grade but you wouldn't let us by the upper Gray pillow or swap it secondly first all jose killer hire grade the wouldn't let us by the upper great pillow or swap meet secondly man the price of the mattress was higher than anywhere else and i can understand

Order part delivered, customer service a joke, still awaiting a call back from a Manager/Supervisor

I was perfectly satisfied the assistand was very helpful

N/A I was very happy with the service received

We were not dissatisfied with our visit to dreams we were highly satisfied so why I am I answering this question may be I have marked something by mistake. From start to finish of our visit was 100% top grade.