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By PhilS | 9/29/2019
Store was confusing and didn’t like set out. Staff although seemed happy. Came across arrogant
By Harriet | 9/14/2019
I was satisfied with my visit to the store the gentleman who served us was very pleasant and friendly
By Ruthb | 8/19/2019
Only that the systems were unavailable which made the ordering process longer, however Matt did it all by hand and emailed the order to me later. I know it was unavoidable but a little frustrating.
By Sozzled | 8/3/2019
Whole process was a little long winded, after deciding, all details, getting a manager to process, then credit etc etc etc
By John Boy | 7/20/2019
Everything was fine thanks
By Nick E | 6/27/2019
no peticular reason the staff was exceptional as have said on the survey but generally the Store was no different to other bed places id seen .
By Sherry | 6/15/2019
The only element that would have added to my score was if I had been offered to try the mattress test. I was not aware of its availability until after my purchase. Otherwise yes, highly satisfied!
By ChrisC | 5/20/2019
Delivery longer than expected for a stock item
By Chris | 5/18/2019
The first store assistant we spoke to was not interested in what we wanted just pushed and pushed for a sale. When we told him we wanted to leave and discuss our options he started to push harder and in direction of beds we was not interested in. Once we returned, Dennis was brilliant, made us feel comfortable and was solely focused on us and not getting a sale.
By Jane H | 5/4/2019
Before we entered the store we noticed in the window that there was a 20% discount which ended Bank Holiday Monday. This did not seem to be applicable in store which was rather disappointing. I did get an excellent deal on the Hudson bed but the more expensive (Insignia) bed was not discounted. Suggest removal of misleading window discounts if they are not going to be applicable in store.
