Dreams - Norwich

Very satisfied with the experience in store. Had seen the items pre-lockdown so knew exactly what I wanted.

Very satisfied with the experience in store. Had seen the items pre-lockdown so knew exactly what I wanted.

Very satisfied with the experience in store. Had seen the items pre-lockdown so knew exactly what I wanted.

Excellent customer service but having to wait 5 weeks seems a long time to wait so now my daughter is sleeping on a mattress on the floor.Perhaps we should have been more organised and ordered earlier.

Excellent customer service but having to wait 5 weeks seems a long time to wait so now my daughter is sleeping on a mattress on the floor.Perhaps we should have been more organised and ordered earlier.

Excellent customer service but having to wait 5 weeks seems a long time to wait so now my daughter is sleeping on a mattress on the floor.Perhaps we should have been more organised and ordered earlier.

Excellent customer service but having to wait 5 weeks seems a long time to wait so now my daughter is sleeping on a mattress on the floor.Perhaps we should have been more organised and ordered earlier.

We were satisfied but not highly satisfied - the delivery time we have been given is around 4 weeks. Had it been 1-2 weeks then that might have taken it to "highly" satisfied. Similarly on price, we felt it was reasonably fair. For it to have been highly satisfying we would have needed to have felt like we were getting a really good deal/bargain and we did not feel that. Also advertising quoted discounts of 60% on some items (not the ones we purchased of course) - such large discounts diminish the plausibility of the original price and make us think we might be being over-charged.

We were satisfied but not highly satisfied - the delivery time we have been given is around 4 weeks. Had it been 1-2 weeks then that might have taken it to "highly" satisfied. Similarly on price, we felt it was reasonably fair. For it to have been highly satisfying we would have needed to have felt like we were getting a really good deal/bargain and we did not feel that. Also advertising quoted discounts of 60% on some items (not the ones we purchased of course) - such large discounts diminish the plausibility of the original price and make us think we might be being over-charged.

We were satisfied but not highly satisfied - the delivery time we have been given is around 4 weeks. Had it been 1-2 weeks then that might have taken it to "highly" satisfied. Similarly on price, we felt it was reasonably fair. For it to have been highly satisfying we would have needed to have felt like we were getting a really good deal/bargain and we did not feel that. Also advertising quoted discounts of 60% on some items (not the ones we purchased of course) - such large discounts diminish the plausibility of the original price and make us think we might be being over-charged.