Dreams - Norwich

I was extremely pleased with the understanding and suggestions by David when I explained my slight disability. He gave us several options and didn’t rush us at all.

The two gentleman Rob and Sean that helped us made us feel very welcome, explained the different mattresses for us, offered us a hot drink that was very welcoming as my husband is disabled.

Excellent customer service, very knowledgeable and didn’t harass us. Sean knew when to leave us and was always on hand if we needed advice.

The store has a wide range of products at varying prices. Help is at hand as and when needed without high pressure sales pitches.

Friendliness of staff and welcome received

We were welcomed left alone wile we looked round and then very ably assisted when we worked out what we did actually want.

David was really attentive and we offered refreshments whilst we ordered the product. Also when talking discounts we weren't made to feel awkward in any way and we actually had really good humour with all of the guys in the shop. A very enjoyable experience.

Very smooth and very nice staff. Made the purchase for me an easy choice over your competitors

Great staff who gave us what we wanted, approachable and good banter made a great experience

Cheerful, informative salesperson who was very helpful and more importantly not overpowering