Dreams - Norwich

The assistants were very good let us browse once they had greeted us and then where there when we had made up our minds and helped with our questions.

Matthew was very helpful and was very clear about everything. Will in future happily return to buy anything that we need.

Your sales assistant was knowledgeable and very helpful.

Kieran An Dennis both extremely friendly, offered a bottle of water whilst we sat down and discussed options, everything explained to us, didn’t feel forced to go ahead, given time to discuss eith my partner.

We had previously been in store and had a mattress in mind. There was a bank holiday promo on, but the mattress I wanted was not included. Dennis asked what I was looking for and helped me find a similar, but better mattress, saving me £100. He was very attentive and genuinely wanted me to get a mattress that would suit me. He did not want a 'quick sale'. I have been looking for a mattress for quite some time, I feel that if Dennis had not been the person to assist us, a sale would not have been made.

Served by Dave who was understanding of what we needed and knowledgeable about what mattresses would suit our needs

The customer service was absolutely perfect, David welcomed us when we came into the store, took us through everything we needed to know and gave us plenty of options, then helped us to find the perfect product. Everything was prompt and helpful, and allowed us to find what we needed very quickly. Couldn't have asked for more.

The sales person was very polite,he introduced himself by his name Dennis. We were offered a cup of tea/coffee while we were looking at products which is a really nice thought as it doesn’t happen in other stores we have visited. The product we were looking for was in stock and will be delivered within a week which we were very pleased and surprised about. The store was well laid out with products on show . Dennis(salesman) talked to us in detail about the mattress we were purchasing,he then talked to us about terms and conditions and made sure we were happy with all of this before we purchased the mattress. We were extremely happy with the way we were treated in the store.

Kieran was incredibly helpful and patient whilst we made our purchase, something we hadn’t planned on doing today at all !

Just a friendly store happy to help and give help on products