Dreams - Norwich

2442 ratings
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Location

Unit 4a Sprowston Retail Park,
Norwich, NR7 9AZ

SarahS

By SarahS | 9/22/2018

Staff were helpful and at hand but did not crowd you.

Phil

By Phil | 9/22/2018

The staff were friendly and we shared jokes etc. So was a nice experience as I was shopping for a matress. I found what I was looking for which was easy enough with the wide selection that were on display. I had enough varieties to choose from. it is good that each bed / matress have a good description of being soft / medium / firm to help with selecting the right matress that I required.

Hooby

By Hooby | 9/22/2018

The assistants welcomed us to the store, as i knew what i was looking for I did not need immediate help and they understood and left us to look at the product. When we decided to buy we were advised on delivery and offered disposal of the old bed, we were offered other products and if we said no we were not given a hard sell. The assistant who helped us was friendly and professional. Overall it was a really good experience.

Mike S

By Mike S | 9/22/2018

The friendliness and helpfulness of the staff, the massive range of products available to view / test. The ability to purchase the product on credit.

FlicG

By FlicG | 9/21/2018

The knowledge of the staff and politeness and helpfulness. The problem of the sun dazzling through the upper windows only needs blinds fitting for when sun is that side of the building.

Kate B

By Kate B | 9/21/2018

Our customer assistant Matt was helpful and professional. Good sewrvice and good choice of products.

J.W

By J.W | 9/19/2018

Great service, not pushy. Relaxed atmosphere, got exactly what we needed.

Jonathan G

By Jonathan G | 9/18/2018

Matt took all the stress out of , what we thought would be , a long and difficult chore. His excellent knowledge of all the products, his pleasant demeanour and non pushy nature took all the stress out of the whole process. Pleasantly surprised by the care and attention we received and the simplicity of the store layout. Top marks all round.

Hanmart

By Hanmart | 9/18/2018

Matt and the other member of staff new what they were talking about

Phil R

By Phil R | 9/17/2018

Walked in greeted by salesman , explained the colours , prices etc left us alone ( not pushy ) which was a pleasure , We had a few questions which he found the answers for , Placed an order smooth from start to completion , just hope the matress is good ,