Dreams - New Basildon

Offered good advice didn’t feel pressured and professional service

As soon as I entered the store, Tony -who was at his desk working at the time, locked eyes with me and showed me his availability to serve me by raising his hand and beckoned my attention. I walked towards him as he did toward me. I rarely these days experience such professional eagerness. He explained the different products available to meet my body sleep profile. I was impressed overall

Quick, easy, enjoyable experience and extremely friendly

Amazing service. Both members of staff extremely knowledgable and helpful, happy with mattress, would reccomend Basildon brand to family and friends

Tony was great and very helpful. All friendly and even got a bottle of water on this hot day!

The sales assistant (Adam I think ) had such an excellent knowledge of all the mattresses and the discounts available . So friendly and personable made us feel very comfortable without being pushy

Antony was very knowledgable, and was very helpful with our choices, he explained what dreams offered. We were served quick and no hanging around. Great service

We were lucky enough to have Tony at the Basildon store help us when we visited. His knowledge of products was brilliant, and he was very thorough in taking us through all the products available, ensuring we made absolutely the right decisions on the day. Super happy with the lead time for our bespoke mattress. Overall, five-star service and would recommend Dreams to anyone. Thank you!

It was a quick and easy process, the salesman Tony was really helpful, informative and patient whilst I made my decision and answered all the questions I asked him.

Always prefer dreams service. Can always get what I'm after. Despite being short staffed. The 2 assistants working we're very helpful and polite. And had time to spend with each customer in store. Store was clean and tidy. But to hot