Dreams - Leeds Crown Point

Very friendly staff who were knowledgeable and very helpful.

Great customer service, especially by Andy. They didn't pester us too much, understand our needs and help us what type of bed to go for. Also good discount offer on. Friendly staff and service.

Hayley, the assistant who served me, was polite, knowledgeable, helpful and courteous.

Hayley was very welcoming & helpful from the minute we walked in to the time we left. She wasn’t pushy but just gave us ideas & advice. We were also offered coffee etc…a nice touch.

Darren was excellent in store (provided great customer care, advice, was knowledgeable and super helpful). He provided alternatives when we requested and remembered us when we came back into store. I would recommend the store to friends and family for sure!

Darren in Leeds was super attentive and really helped me find the right products. He was friendly and had exceptional customer service, offering drinks and staying with me through my indecisiveness and not being able to choose a mattress! I am so impressed with the customer service I will definitely be going back when I need more beds!

We were well treated and informed.

Firstly the staff members were very knowledgeable and helpful at Crown Point Leeds. They are a credit to your company. I felt very confident in using the virtual reality demo bed to find my pressure points and to find the correct mattress for me. Some mattresses were a little bit over priced but I feel I got a good deal eventually with the time spent with the staff members available.

The staff are very friendly and helpful. The way the store is set out makes it easy to browse without feeling crowded. The displays are well set up and signage easy to read.

From going into the shop we were just waiting a monent while the assistant Darren was seeing to someone else but he said to have a look round and he would be with us in a moment xx we were highly satisfied with the service from going into the shop to going out .Darren took his time to explain everything to my mother who is 91 yrs and gets a bit confused .