Dreams - Leeds Crown Point

Just think it's silly to have such a high delivery charge. Really off putting

As it is my first purchase and I havnt yet tried the mattress so I cannot be sure I am highly satisfied

Always room for improvement. Nothing specific but not 100% did I feel welcomed into the store.

The only reason was with the delivery time - 4 weeks when I would have liked the beds much sooner

The service provided by Javaid at Leeds Crown Point was second to none. He remembered us when we came to order despite having initially visited the store 10 days previously. However, delivery couldn't be when we wished and as we were moving into a new property it meant that we had to sleep on the floor for 5 nights. Not Javaid's fault in the slightest, but a blot on the copy book for Dreams as a company.

Two and half years ago, I was in the same shop buying a bed for myself and for my son. Two and half years down the line I was in the same shop buying another bed to replace my son's bed I bought in the same shop. I don't think anyone will be highly satisfied with that.

A lot of the items were well out of my price range so my choice was a bit limited.

the colour coding of the beds was confusing. 1 2 3 4 5 is much easier to understand rather different shades of purple. I count work out if the bed was firm, soft sprung etc without help and then was still confused.

I was satisfied . My visit wasnt anything outer the ordinary

I was satisfied . My visit wasnt anything outer the ordinary