Dreams - Leeds Crown Point

Assistant was pleasant and amenable and knowledgeable

Don't like to give full marks but definitely 9.5!

I was very satisfied with my visit to the store. Andy was very helpful and did not pressurise us into a sale. We went and came back after some thought. It was nice to know that whilst we put a deposit down on a double bed, should we have room for a king size when we move into our property we have the option to upgrade our order.

The item I purchased was not on sale. The store adverts implied the sale was store wide rather than specific lines. individual mattresses prices were clearly marked to be fair but everyone likes a bargain.

The experience was ok. I just found it disappointing that, after choosing the mattress, there was no choice of bed. There was only one option in one colour. I feel there should be more variety.

First experience buying a bed. Had nothing to compare it to but was satisfied.

We waited for a period of time which was fine and some of the additional extras were not completely explained but we were happy with the product and the help.

I carefully researched, spent a lot of time only to be told I could not buy the products as my Canadian credit card was not accepted. Very, very bad customer service. Not one other company has told me this, there has never been a problem anywhere, anytime in the world. I can use and have used my card in several countries, on line. Even in Ecuador. Really!?

Found the beds and accessories quite expensive compared to other retailers

Satisfied