Dreams - Leeds Crown Point

Darren was absolutely amazing to be honest I went into dreams just to browse as I thought there was no way I would be able to afford such a quality mattress despite me needing one. Darren never judged the fact that I didn't have a big budget and invited me to the sleep machine which was just brilliant as it is a mine field knowing which one to choose but this really helped and he brought myself my son and my mum who I was with bottles of water and socially distanced at all times. I never expected such a high level of service I even told Darren that I didn't have a huge budget but that didn't stop the high level of service I received I was blown away. I told him I slept on my side so he gave me a side sleeping pillow to try on each bed. I ended up buying an ex display mattress and I am so pleased that I have been able to afford a dreams bed and Darren just was amazing I'm so pleased he definitely deserves to be recognised for his outstanding customer service and he was so non judgemental I am going through a divorce so money is really tight but Darren really made me feel so good about buying an ex display mattress I mean nobody has actually slept on it

The staff member was very helpful in understanding our needs. Showed us many options and left it upto us to make a decision. He was very friendly and down to earth and was not pushy at all. Overall a great experience and made us feel very comfortable.

Your colleague was helpful and listened to what i wanted. She guided me to the correct products for my needs and budget.

Friendly, to the point and quickly done as I knew what I wanted. Delay in delivery is a shame but not the shops fault

I was extremely happy the Store Manager talked me through the products, she took me to the Dream Bed analysis machine and i got a print out of possible beds. The colleagues were also friendly. Found a bed i wanted and bought a add on Tempura Pillow and cover. A**

As soon as we entered Dreams we were met by a lovely lady who helped us with everything we needed . She was a credit to your company . She helped us with the mattress selection and bed . We used the mattress tester which showed which mattress was best for us . Fantastic experience and would highly recommend Dreams to everyone!!

Second time using Dreams, different store, same courtesy in both stores. Good product, ease of purchase, brilliant.

Staff on hand to assist very friendly and attentive To customer requirements

Excellent service from first entering the store. All needs met and we bought three products...a mattress and two pillows

I was highly satisfied because of the excellent service we received on entering the shop. We were greeted at the door by Darren who listened to what we were looking, he then showed us to sleepmatch to see what we needed also we were offered drinks as it was a very hot day. We then looked at the different products with Darren explaining in detail each one to, we were also offered a pillow to try with the mattress. Once we were happy with one we wanted Darren offered an excellent service helping with the payment service and explaining everything accordingly and accurately. We were both very happy with our purchase and Darren who is probably one the best sales person we have ever dealt with he knew how to provide the best service.