Dreams - Leeds Crown Point

the assistant took time to explain the different types of mattresses and our needs then left us to look around the store without any pressure

Great ex display options/deals. Bought a bed, base and headboard for considerably less money than any other retailer in the area offering beds - and just as comfortable as a bed twice the price! Very helpful colleague in store who provided us with all the information we needed without being to forward with his selling - I'm uncomfortable with people who work in bed or sofa stores who sort of follow you round the store trying to make you buy something. He understood our needs and didn't pressure us at all. Also helped us pick out a really good value guest bed that was not on ex display but still an excellent price. Overall, great price, great service, would recommend to others

Helen was very friendly and helpful in discussing our needs.

Friendly staff member who showed us all the options and did not try to make us spend more than we wanted

nice store, good choice and good service

Dreams was the first shop we visited when looking for a mattress, realistically because we knew where the shop is, however we did not need to look further thanks to the outstanding customer service provided by Roree at the Crown Point store in Leeds. She was extremely friendly,helpful and knowledgeable about the products,introducing herself and offering tea/coffee, she was very patient and listened to what we wanted then pointed us in the right direction, explaining about the different products. In the end we purchased a mattress she recommended which we would not have tried out as it is listed as medium and we were looking for a firm mattress, but as she suggested this mattress is on the firm side and she was right it proved to be extremely comfortable when tried out in the shop. She explained the try out policy and was extremely efficient when processing our order. We didn't need to 'shop around' well done Roree!

Roree & Darren were both friendly and knowledgeable, making the whole experience very smooth & pleasant.

The colleague Roree helped me with selecting a bed and mattress, I was not pushed into any sales and it was a nice environment where I did not feel pressured into buying. Roree also gave me lots of advice on the types of mattresses available, delivery and order information and all other questions I had and was really helpful

Your staff.she was really helpfull. And went beyond just being a salesperson

Andrew was very helpful and not pushy in any way. although the bed we wanted wasn't on the shop floor we saw similar products. Andrew took time to explain what we needed to know about mattresses without us feeling daft