Dreams - Kidderminster

Helped at Kidderminster store by Brandon .who listened to our needs and guided us through the various options on offer without being pushy.We were in store with 2 freinds who also purchased a matteress & 2 pillows at the same time .The offer of drinks was not taken as we had just been to Costa .Pleasently surprised with the delivery time of 6 days as we had been quoted 7 weeks by one of your competitors All round Well done Dreams.

The staff member I dealt with was extremely helpful and knowledgable. I was very impressed

The staff member I dealt with was extremely helpful and knowledgable. I was very impressed

The staff member I dealt with was extremely helpful and knowledgable. I was very impressed

The staff member I dealt with was extremely helpful and knowledgable. I was very impressed

Very quick to attend to use and good knowledge of the products

Very quick to attend to use and good knowledge of the products

Very quick to attend to use and good knowledge of the products

Very quick to attend to use and good knowledge of the products

The customer service was amazing, the staff were accommodating and answered all questions asked by all members of my family. They listened to our needs and took us to options that matched our price range and the style we liked. For example, I really liked a bed frame on the sales floor however I did not like the fact it wasn’t an ottoman. Brandon, the staff member helping us, found a similar bed frame online which had this feature and a storage box in front. They were also very patient with us while each family member too turns in the sleep match. Brandon gave all of us multiple options. For example, my sister really like softness of one mattress but wanted something more firm, Brandon easily suggested another mattress that she was very happy with and bought. Over all our experience was very pleasant and we would definitely go again and I am very happy I listened to cousins recommendation of coming to dreams for beds.