Dreams - Kidderminster

We were served by Becky, she was a star. We came in and she greeted us, asked us what we were looking for and offered us some complimentary water, she also explained the CoVID-19 safety measures. She sleep matched us and advised us on the best type of mattress for us, explaining that the mattress was the most important thing to get right first. We chose our mattress and she asked what sort of bed we wanted. She asked about what we wanted storage wise showing us some divans both on offer and not, she wasn’t pushy at all. After looking at the divans she also showed us the frame range. Explaining sprung slats, flat slats and the difference to divans. She showed us the bed that we’d been looking at through the window and even got the mattress we’d been matched to so that we could try it and be sure. At the sales desk we started to place our order, and chat, I mentioned my job was police and my partners was ambulance. Becky seemed genuinely interested in US and she even thanked us. She offered us a care plan on the mattress and bed, we opted to go for it, we were given a mattress topper too We’d looked everywhere but Dreams was by far the best

We were served by Becky, she was a star. We came in and she greeted us, asked us what we were looking for and offered us some complimentary water, she also explained the CoVID-19 safety measures. She sleep matched us and advised us on the best type of mattress for us, explaining that the mattress was the most important thing to get right first. We chose our mattress and she asked what sort of bed we wanted. She asked about what we wanted storage wise showing us some divans both on offer and not, she wasn’t pushy at all. After looking at the divans she also showed us the frame range. Explaining sprung slats, flat slats and the difference to divans. She showed us the bed that we’d been looking at through the window and even got the mattress we’d been matched to so that we could try it and be sure. At the sales desk we started to place our order, and chat, I mentioned my job was police and my partners was ambulance. Becky seemed genuinely interested in US and she even thanked us. She offered us a care plan on the mattress and bed, we opted to go for it, we were given a mattress topper too We’d looked everywhere but Dreams was by far the best

We were served by Becky, she was a star. We came in and she greeted us, asked us what we were looking for and offered us some complimentary water, she also explained the CoVID-19 safety measures. She sleep matched us and advised us on the best type of mattress for us, explaining that the mattress was the most important thing to get right first. We chose our mattress and she asked what sort of bed we wanted. She asked about what we wanted storage wise showing us some divans both on offer and not, she wasn’t pushy at all. After looking at the divans she also showed us the frame range. Explaining sprung slats, flat slats and the difference to divans. She showed us the bed that we’d been looking at through the window and even got the mattress we’d been matched to so that we could try it and be sure. At the sales desk we started to place our order, and chat, I mentioned my job was police and my partners was ambulance. Becky seemed genuinely interested in US and she even thanked us. She offered us a care plan on the mattress and bed, we opted to go for it, we were given a mattress topper too We’d looked everywhere but Dreams was by far the best

We were served by Becky, she was a star. We came in and she greeted us, asked us what we were looking for and offered us some complimentary water, she also explained the CoVID-19 safety measures. She sleep matched us and advised us on the best type of mattress for us, explaining that the mattress was the most important thing to get right first. We chose our mattress and she asked what sort of bed we wanted. She asked about what we wanted storage wise showing us some divans both on offer and not, she wasn’t pushy at all. After looking at the divans she also showed us the frame range. Explaining sprung slats, flat slats and the difference to divans. She showed us the bed that we’d been looking at through the window and even got the mattress we’d been matched to so that we could try it and be sure. At the sales desk we started to place our order, and chat, I mentioned my job was police and my partners was ambulance. Becky seemed genuinely interested in US and she even thanked us. She offered us a care plan on the mattress and bed, we opted to go for it, we were given a mattress topper too We’d looked everywhere but Dreams was by far the best

Great product and staff really helful

Great product and staff really helful

Friendly, knowledgeable staff. Very efficient.

Friendly, knowledgeable staff. Very efficient.

The assistant was very well informed and knowledgeable without any 'hard sell' or pressurising. Good alternatives were recommended and we were made aware of any current promotions on offer at the time of our visit. We were very pleased with the quality and purchases we made and would recommend Dreams to our friends.

The assistant was very well informed and knowledgeable without any 'hard sell' or pressurising. Good alternatives were recommended and we were made aware of any current promotions on offer at the time of our visit. We were very pleased with the quality and purchases we made and would recommend Dreams to our friends.