Dreams - Kidderminster

The staff were very friendly and no pressure to buy

Friendly faces on arrival Greeted and asked if we needed help Sleep test mattress done Offered tea and coffee Showed us our ideal beds Didn’t matter how many times we wanted to try the mattress Kept asking and offering ideas Explained clearly

Kodey was very helpful. Made us a cup of tea and her products knowledge was very good. Got us to lie on a bed that gives them a idea of what bed would be good for us, she had plenty of time for us from the moment we walked in to the moment we left

Very satisfied with the service. Information and courtesy where all very good.

We were served by Jason. He was very helpful and was extremely knowledgeable about the products. He was really easy to talk to and understood exactly what we needed. I work in retail myself and would love to have Jason as part of my team he’s a real asset to you.

Helpful staff

Becky went above and beyond helping us choose our perfect mattress and pillows, gave us the spec of all mattress in simple terms and nothing was too much trouble ( we went between mattresses many times. She even stayed after the stores closing time to complete our order. We were so happy we came back and brought a duvet off her. Becky made the whole experience very enjoyable, massive thanks to Becky.

The staff were friendly and helpful

Very knowledgeable about the products, called me to discuss my options when they said they would and managed to get exactly what we wanted delivered earlier than we thought. Thank you Francis

Great staff, not pushy, & Francis was excellent to deal with & she rang me when the best deal was available on the mattress that we had chosen