Dreams - Kidderminster

Assistance knowledge, not pressured to buy

Friendly staff, efficient service and great products.

Jason, store manager, was polite and helpful without pressuring me. Jason gave me the information I needed, showed me displays of what the difference in mattress’ was and allowed me to test a mattress I was considering. The size of mattress I needed was out of stock however Jason made every effort to obtain what I needed and keep me updated with delivery so I could pop back down to pay and collect. Jason ensured COVID precautions were in place and he carried my purchase to the car. I have further purchases I would like to make in the near future and will certainly be returning to this store due to the service during this purchase.

Outstanding service from all members of staff. Store was spotlessly clean

The salesperson Jason Kodey was very helpful and pleasant

Pleasant knowledgeable staff. Efficient dealings and polite.

Good customer service, it was first day open after lockdown and staff were busy but they kept on eye on customers needing help.

Very relaxed with Kodey the sales lady.She understood my back problems and temperature problems I have in bed so guided me to a suitable mattress. Thankyou

The salesperson Kodey from the Kidderminster store was very helpful. The sleep technology bed was really interesting and we were shown multiple beds to fit the results.

Brandon from Kidderminster was brilliant from the first moment we walked in! Made us feel very comfortable under the circumstances of social distancing etc & made things feel very normal Great asset to the company and really helped with our purchases