Dreams - Hemel Hempstead

Got a mattress, without any hassle. The sales assistant was friendly

Good customer service. Found what we wanted quickly

Friendly & informative staff

The sales person (Joshua) really new about beds and was very efficient

Rachel was the lady who took care of us. After an initial discussion with Rachel it was beginning to look as though Dreams would not be able to help us out. However Rachel took the time to properly listen to what we needed, coupled with her product knowlegde we were able to make a purchase. Thank you Rachel, we greatly appreciate your help.

The staff were very welcoming, allowed us time to browse and then offered assistance. It wasn’ a “heavy-sell” approach, it was a helpful, advisory role which provided the information we needed to make a decision which we did and felt confident enough to make a purchase.

I was greeted as soon as I entered the shop. I chose my item and was served with the utmost excellent service and offered a cup of Tea while I was looking round to make my choice. I now look forward to receiving my bought item.

Rachel was very knowledgeable & extremely helpful

Very pleasant staff made us tea while finalising the order.

Francesco took the time to ask us what our requirements were, and he then adjusted which products he showed us to fit those. We were made a hot drink, although I appreciate that staffing and customer levels would impact the ability to do this for all customers, it was a nice touch.