Dreams - Hedge End

Got welcomed, offered a drink, did a bed survey and after he went over the bed types. We chose it and within 15 mins all was done Overall service excellent

All expectations met, daughter was kept entertained, enjoyed the interactive assessment of needs, Sophia was knowledgeable

The knowledge friendliness and overall approach from staff member was excellent not at all pushy and gave us plenty of time to decide.

The sales lady was friendly, knowledgeable had a good sense of humour and there was no pressure to buy Clearly explained the options and let us try the adaptable bed remote control as long as we needed

Knowledgeable assistant. Felt no pressure and right amount of attention.

Tommy was very helpful and listened to our requirements and did everything to make us feel valued customers.

Sophia was very approachable and helpful in choosing our new bed. She gave us plenty of time to try different beds as was on hand to answer any questions we had and give us advice.Thank you

Really liked the polite, non invasive approach from Tommy, he was informative and at the right times. Very accommodating with my children in the store too. The new technology is great also

We found the staff very friendly, very helpful and one of the things I really liked was they did not try and do a hard sell with us. The store manager was there to support the team member that was showing us around and I got the feeling that there is a really good team spirt within the store.

Our sales advisor, Tommy, was excellent. He took time to understand our needs and went through various options to help us find the product we needed. At no point did we feel pressured, hassled or pushed into a sale. Usually when we enter a store we feel pressured, hassled or have to deal with pushy salespeople and do not "enjoy" the experience of shopping for these items. However, Tommy was brilliant in helping us find what we needed and guide us (we felt honestly) through our purchase. He is a credit to your company.