Dreams - Haringey

Both myself and my wife are managers working for the John Lewis partnership we both recognise good customer service, however it is very rare to actually receive excellent customer service. The whole experience was excellent, very informative good additional sales pitch, very good closier of the whole experience. A pleasure to be served by an excellent sales assistant.

Elda was friendly without being pushy, I was impressed with the way she explained ll about all the different mattresses and was knowledgeable about them.

ash really helpful gave us the best deal happy

The assistant knew his stuff and was very helpful

In all aspects

I was very glad with the high standard of customer service as soob as i entered in the show room the assistant waz very polite adsertive and helpful with my order with dreams.

The sales assistant was welcoming, friendly and knowledgable. She directed me to the items I requested and showed me different choices for both a sofa bed and ottoman bed. I was given a copy of the pricing and we discussed assembly and extra insurance. All of these were important factors in my deciding to buy from DREAMS. As I wanted delivery in a few months time we worked out how we could arrange this on the system. I trust her that my delivery should go to plan but will tell you more after the event!

They explained all the mattresses to us which made it easy to work out which one we wanted. And then they helped us make the order and it was all straightforward and we were very pleased to learn about the finance deal, which is great for us!

Seen to very quick and staff very helpful and mattress carried to car. Thanks so much for a pleasant shopping experience.

I found the lady that served me to be extremely helpful and nothing was to much trouble. Her name was Tessa Jobity and she is a credit to your store.