Dreams - Haringey

1400 ratings
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Location

Unit 4D, Arena Shopping Park, Green Lanes,
Haringey, N4 1ED

Murray Mint

By Murray Mint | 4/11/2016

I received all the assistance I needed from Adam at the Harringay store but was not able to proceed with a delivery date on that day. When I next visited, Stuart remembered my earlier visit and what was agreed with Adam. I was then able to make the order on Monday 11th April and arrange for delivery on Thursday 14th April. However, I did have to go back to the store to collect a green recycyling plastic cover for my old mattress. It would be more efficient if that was stored on the delivery van so it would always be available at the right time. I was telephoned early on 14th April to be given a time slot of between 11.00 and 13.00 and the delivery was made at 11.35. Adrian and Jack were friendly and placed the new mattress on the bed and took away all the plastic covering. They also collected the old mattress which was covered in the green bag and placed in my hallway. It was quite difficult dealing with that on my own, so I was pleased when the new one was placed in the right place by two people. The mattress feels quite a bit harder than the one I tried out in the store but I know I have 40 nights to try it out and possibly exchange it.

RGDW7677

By RGDW7677 | 4/8/2016

Excellent products, Stuart the salesperson has a friendly performance and had it not been for the ease of finding the right product though Stuarts assistance I might not have settled on the product we bought. Also, we got healthy offers of intrest free credit, 60 day money back guarantee & the very best quality products for daily sleeping. We, me and my wife also really enjoyed talking to Stuart who keeped the store open late to make sure we got a deal because the first attempt was rejected by Barclays, and with absolute composure, LOL i couldnt do that after closing time : )

Krisztina P.

By Krisztina P. | 4/8/2016

A wonderful experience. Very professional! The end result is just what I was looking for. Thanks for Eugene!

Debbie Lounds

By Debbie Lounds | 4/5/2016

I'm highly satisfied with my experience at dreams because the customer service was excellent and the assistances was very reassuring and friendly and she helped me pick out the best product suitable for my needs she gave me her own advice on what will be the best choice

Mrs A. A

By Mrs A. A | 4/4/2016

The assistant at the store was very polite informative and helpful we were very satisfied with the service and items thanks.

Pierre15

By Pierre15 | 4/3/2016

I wasn't bombarded by a sales person (Adam), but he came over after a few minutes and asked if assistance was required - he openly made suggestions...I was only browsing, but ended up buying 2 mattresses and an ottoman bed. Adam is a credit to Dreams - he was very helpful and a good sales person.

sim k

By sim k | 4/3/2016

I was really satisfied with the service i recieved in store especially with the staff, eugine and stuart :)

james w

By james w | 4/2/2016

The shop steward Adam was very friendly, knowledgeable and patient. Veyr nice manner; not too pushy with the sales but on hand to help whenever we had questions.

Bee m

By Bee m | 4/2/2016

The polite gentleman who assisted me was helpful, well mannered and knew what he was talking about.

A Bankole

By A Bankole | 4/1/2016

I came with my wife just to look around but the Shop Assistant- Sharon was very friendly and professional! She took time to show us round and explained all the options we could have. We were so impressed and did not hestitate to make the purchase. This is what I call top service and the lady by the name Sharon is an asset to the company! I will surely recommend friends to visit the shop.