Dreams - Grimsby

Very friendly and efficient staff who retained their sense of humour whilst dealing with an IT problem. Very apologetic as it was a nationwide problem - Malc rang me later that day to complete the purchase.

My wife and I were going to shop around for a new mattress. The first place we visited was 'Dreams'. The assistance we received from (Malc) was first class as was the product (Not the first we looked at) We had no need to shop any further afield Thank You Ken Barr

Both the sales guys were very helpful and made themselves available whenever they were needed, and most importantly with that they were available without been pushy. Both were very knowledgeable and answered all our queries. They also helped to entertain the children with colouring when they could so we could try the beds out properly. They looked after us well and offered drinks which made us feel very welcome. We came away with exactly what we wanted.

Malcolm could not have been better. He was professional, very well informed and knowledgable about the beds and nothing was too much trouble for him. He was patient, very helpful, friendly and sympathetic and understanding of my needs. The store had exactly what I was looking for and an excellent choice.

staff very friendly and knowledgeable was put at ease as soon as we walked in store

I found the staff very helpful but not at all pushy like some other stores

Your colleague acknowledged and greeted me upon entrance. He advised me to use the bed-assessor, which was great. He was friendly and knowledgeable and showed and explained various options (re mattresses). He also made me a drink, which was very much appreciated. Generally this was an example of good, 'old-fashioned' service that I prefer.

Walked into store and asked within a few minutes if we needed help. As we enjoy looking at products first and like to look on our own Sam was very understanding and left us to look until we were ready. Advise that was given was u understanding and we made our decision to buy. This is the second time we have purchased a bed from dreams.

Very friendly staff, knowledgeable on the products, didn't make us feel rushed, helpful and was able to answer all questions quickly.

Excellent product advice from the sales staff and the use of a mattress simulator made choosing a product much easier