Dreams - Grimsby

The service was absolutely excellent. I met a lady called Lesley who established what I was looking for, and even though I only had a small budget due to it being a seldom used guest bed, I received an excellent friendly service to find my perfect mattress. Nothing was too much trouble, and Lesley and her colleague Malc from the Grimsby branch, helped in ensuring a wonderful customer experience was given. They were so helpful, I would highly recommend a visit to the shop if looking for your perfect bed.

From walking in to the store until we left we were highly delighted with the service we were given and the attention we received. We were given time to consider all the possibilities we had regarding our purchase and options to try and would definitely from our experience recommend to anyone.

I was looking for a new bed base and had gone all over town to independent outlets looking for one without success (the assistants in the stores I visited were not at all helpful). I then decided to try Dreams, with not much hope I must admit, with them being a large organisation. How wrong can one be. The assistance I got was second to none. The staff were so very very helpful it was unbelievable and they found me exactly what I was looking for. I cannot praise your Grimsby store highly enough - it certainly was a "Dream" doing business with them and I shall certainly recommend them to friends and family. Thank you

The assistant knew his stuff and the way he explained the information was clear and logical

Staff member Malcolm was knowledgeable, friendly and made sure every item was cleaned after being used. The quality of the products were good I store, have high expectations that when we receive the products they will be high quality too

The store was quiet and the sales assistant/manager was extremely helpful, very welcoming, friendly and did his best to make us feel comfortable.

Very friendly and helpful and obviously knew what he was talking abut

Very friendly staff, we visited on a few occasions and there was no pushy sales techniques used. The staff offered advice and help on all products. We were given time alone to discuss amongst ourselves but the staff were always happy to help when we wanted to discuss things further.

The sales assistant ( Molly ) was very helpful and professional in helping us look for a mattress

The staff were very friendly and had good product knowledge they couldnt of helped more