Dreams - Gateshead

A very positive experience and courteous staff member.

A very positive experience and courteous staff member.

Booked an evening appointment as i didn't know what time we would finish work. Ended up arriving early. The member of staff in the shop was Jonathan, he spent lots of time showing us all the options, understood our needs very well and made sure we knew all the choices but without being overly pushy trying to upsell things that weren't appropriate. My wife and I were both impressed with Jonathan, he was polite, knowledgeable and took a lot of care to make sure we both understood everything - English is my wife's second language and we often find in shops that people will kind of sideline her in the conversation. Its not always deliberate but it often happens. Here Jonathan was very careful to ensure she understood everything we discussed about the various products and the order process. Overall, maybe we were lucky with the timing as there was noone else in the shop but really couldnt have asked for better service, many thanks.

Booked an evening appointment as i didn't know what time we would finish work. Ended up arriving early. The member of staff in the shop was Jonathan, he spent lots of time showing us all the options, understood our needs very well and made sure we knew all the choices but without being overly pushy trying to upsell things that weren't appropriate. My wife and I were both impressed with Jonathan, he was polite, knowledgeable and took a lot of care to make sure we both understood everything - English is my wife's second language and we often find in shops that people will kind of sideline her in the conversation. Its not always deliberate but it often happens. Here Jonathan was very careful to ensure she understood everything we discussed about the various products and the order process. Overall, maybe we were lucky with the timing as there was noone else in the shop but really couldnt have asked for better service, many thanks.

Booked an evening appointment as i didn't know what time we would finish work. Ended up arriving early. The member of staff in the shop was Jonathan, he spent lots of time showing us all the options, understood our needs very well and made sure we knew all the choices but without being overly pushy trying to upsell things that weren't appropriate. My wife and I were both impressed with Jonathan, he was polite, knowledgeable and took a lot of care to make sure we both understood everything - English is my wife's second language and we often find in shops that people will kind of sideline her in the conversation. Its not always deliberate but it often happens. Here Jonathan was very careful to ensure she understood everything we discussed about the various products and the order process. Overall, maybe we were lucky with the timing as there was noone else in the shop but really couldnt have asked for better service, many thanks.

The member of staff that assisted with our needs was very knowledgeable and was able to present a variety of options for us which enabled the process of a sale to be quick and easy.

The member of staff that assisted with our needs was very knowledgeable and was able to present a variety of options for us which enabled the process of a sale to be quick and easy.

The member of staff that assisted with our needs was very knowledgeable and was able to present a variety of options for us which enabled the process of a sale to be quick and easy.

The member of staff that assisted with our needs was very knowledgeable and was able to present a variety of options for us which enabled the process of a sale to be quick and easy.

Attentive assistant who was highly knowledgeable and friendly