Dreams - Gateshead

Steph who helped us pick our bed was an excellent help. She was very friendly and very knowledgeable.

Very helpful member of staff. Tried to do everything he possibly could to help us.

Will definitely be returning to Dreams due to the excellent service we received while looking for a Bed and Mattress for our 11 Year old son. I Will be returning to place another order for myself as I have back problems and like the expertise Janette has under her belt. Wish I had known about this store before as I have a Newish mattress from another company which unfortunately was a bad choice. Thanks for the wonderful service.

Service was fantastic. Knowledgeable assistant Andrea. Explained all aspects of sleep,and precise information to guide us.

Andrina was considerate and informative.

The service was absolutely outstanding and furthermore we didn’t feel hassled during our visit. There were enough staff members available once we had a question and were assisted in a very friendly manner.

Dani was a fab customer service assistant. She was able to talk to us in detail about the product we were searching for and did so in a way that didn't make us feel pressured to purchase. Her charismatic personality made us feel welcome and at ease throughout. On the day we visited the store, it was extremely busy with long queues outside, however, Dani remained bubbly and friendly and had a great rapour with he colleagues! Every company needs a Dani - what an asset! She also made a mint cappuccino!

The friendliness and product knowledge of staff member Dani we did not feel rushed or pressured into anything

We found our visit to Dreams very relaxing, no high pressure sales which you find in so many places these days. The process in finding the right product for our needs was absolutely superb, simple steps! The sales team member Jonathan made us feel very welcome with no pressure at all. He was very polite, extremely helpful and his knowledge of the products were second to none. (Thank You) I wish all sales staff were like this! The quality of the products we purchased were great and we are very pleased with our new purchase. I would and will highly recommend Dreams, Team Valley, Gateshead to friends and family without hesitation.

The lady who helped with the order was amazing and helped with all of my needs.