Dreams - Gateshead

Friendly sales people and didn’t feel pressured at all

An excellent experience from start to finish. We were looked after by Andria who was highly professional and knowledgable. We absolutely loved the machine that tested the most suitable mattress too, this really helped us to choose the best option.

Excellent product knowledge and customer experience

Greeted at the door by Sue. She was very welcoming, explored my needs and worked with me to find the most suitable product. She acknowledged my need to have early delivery due to certain issues and did all she could to assist . Great customer experience.,

Very helpful, knowledgeable colleague. Served extremely quickly and helped from start to finish.

Lady who served us was great, very informative and efficient.

The staff member was extremely helpful in terms of explaining what options were available to meet our needs. Provided advice on pillows and advised we could take them to bed to try out. Finally he gave us space and time for us to consider what we wanted and then completed our purchase swiftly and promptly (and with a complimentary hot choc). Thanks

I visited the Gateshead Team Valley shop and Jonathan was extremely helpful in assisting me with my purchase. He was extremely knowledgeable and made the process seamless. Excellent service!

staff are knowledgeable, friendly and helpful.

After visiting other stores I was more than happy with Dreams. I think you did better than the other stores.