Dreams - Gateshead

Very knowledgeable on the products that were available in store, as well as products not within that specific store. Spent time understanding my needs, explaining the different mattresses. Very friendly and a pleasure to deal with.

Staff very informative on products..information regarding mattress selection

Great product and helpful staff. Everything sorted in good time and no pressure to complete order (an overly pushy store is often a put off!)

Having never visited a Dreams store before we were more than happy with our first experience. Everything was explained extremely well

Brilliant customer service very good knowledge on mattress types very pleasant and helpful

Gregg was friendly and very knowledgeable. A pleasure to deal with.

The whole experience was very efficient and pleasant. The customer service by the sales assistant was fantastic. We received a very welcoming service. It was a nice touch being asked if you would like a hot drink while you where in the store.

Highly satisfied with the very experienced staff and the overall look of the shop and how easy it was to narrow it down to what we wanted without being rushed

Gregg was incredible, gave us a coffee, nothing was too much trouble, his product knowledge was brilliant.

Danielle served us today. She was extremely helpful, very informative and made the decision to invest in a good quality of bed and mattress very easy. She explained all the finance options and offered refreshments! Her senior colleague was also very helpful, giving us a price match so we were very satisfied we got the best price. We bought our last bed and mattress from this store and we will definitely be back if we need any further beds/ or mattresses in the future.