Dreams - Gateshead

Dave the sales person was extremely pleasant, helpful and knowledgable without being pushy.

The shop assistant explained every detail about the mattress we chose after trying many different ones with her help I m sure we chose the right one .

Eighteen months ago I bought a double bed from the same store over very good credit terms lasting 18 monthly payments which suited me then, and the bed was of good quality. This time I was after a single bed but ended up with two single beds combined into one which suited the room in my bungalow. The same salesman called Tony dealt with me then and also this time, and he was very helpful in pointing this particular bed out to me and my wife after we had explained what we were after.

The assistants were very helpful.

the staff knew there job and were wonderful

THIS WAS MY FIRST VISIT TO THE STORE. THE HELP AND FRIENDLIENESS WAS VERY IMPRESIVE THE ASSISTANT REALY LISTENED TO MY NEEDS. I WILL DEFINATLY BE RETURNING TO THIS STORE. MANY THANKS TO THE STAFF WHO HELPED ME KEEP UP THE GOOD WORK

Friendly approachable staff and keen eye to detail with valuable information on each bed and how they will get delivered and assembled

We were served by Neil and it was his first sale since starting working for dreams but he was very knowledgable and answered all our questions.

We were assisted by Rachel who was extremely helpful without being pushy. She was very patient and took time to explain the different products.

Customer experience is a pleasant one as staff easily engage with you and do not make you feel pressured to buy . Staff deserve credit for this