Dreams - Gateshead

Staff were really helpful and assisted a lot with choosing the product

I was highly satisfied with my experience with dreams because it was a good quick and easy experience. The staff where friendly and helpful with any question I had and gave us plenty of time to think of what we needed.

Totally good experience because of the lady who served us at team valley gateshead could have gone anywhere but she was just great .sorry carnt rember her name but that lady was brill .

Good customer service /made welcome by Abigail

Rachel (the staff member) was very friendly, polite and knowledgeable! She spent as long as we needed with us and was able to answer every question we had - she genuinely wanted to make sure we made the right choice for us! Once we decided to buy Rachel went through everything in good time. Also going through any add ons we might want, but was not pushy about them. Also pleased with the delivery time and process. We also bought our previous bed ten years ago from Dreams and wouldn’t hesitate to use again! Would highly recommend! Well done Dreams and well done Rachel - an asset to your staff!

The lady we spoke to at your Team Valley Gateshead store had only been with you for three weeks and she was fantastic. Her name is Suzanne and is a credit to ypur team

We enjoyed the shopping experience at the Dreams store and will be passing this on. We were served by Denise and Joanne on two separate days they were both very friendly and helpful there was no pressure and we felt very relaxed. We had the feeling that all the staff were friendly but informative. Well Done x

Staff were very attentitive and gave different options/suggestions depending on our needs and was extremely knowledegable about all the products and gave us time to make our decision

The professional, friendly and courteous attitude of the members of staff. Good range of products.

Very friendly staff with excellent knowledge to help me choose the mattress.