Dreams - Gateshead

Found what we wanted Served straight away In and out quickly

Dani in the Team Valley dreams store was very helpful and polite. She greeted us as soon as walked in the store, and offered us help trying to find our bed! Dani helped us with the measurements of our bed, and then helped us find the right mattress (and pillows!) for us. Dani was very knowledgable about the mattresses and provided highly intellectual advice. We were then offered a drink when it came to pay and she was able to help us with the right payment options for us. Thanks Dani for making our experience so enjoyable :)

Excellent service from Dani , she was extremely helpful and patient during my visit and great knowledge of the product. All in all a very pleasant productive experience

Jonathan was very helpful showed us all the options relevant to use after using the machine. Not push at all made us want to purchase with him. We have ordered a new bed and mattress. We did not feel rushed in to making a decision and ended up buying one there and then. Great service

Loved the bed where it monitors which would be the best for u as had no idea where to start. Jonathan listened and gave options of price and quality

From the moment we entered store we were greeted politely by the staff there knowledgeable and understanding also a nice latte on a horrible day was appreciated

Great service from Jonathan at the Gateshead store. Professional, informative, knowledgeable but not pushy at all.

Very friendly and very knowledgeable. Helped myself and my husband to choose the right mattress for us as we have different needs .

Really pleasant and polite experience. Great product knowledge, which helped us decide on the right mattress.

Jonathon was knowledgeable but not at all pushy. He explained fully all of the beds we tried and then left us to chat, coming back frequently to see if we needed assistance. No hard sell but a really good customer service experience. Would definitely recommend (in fact we have done so already!)