Dreams - Gateshead

The whole team were excellent very friendly and helpful but not at all pushy

Janette dealt wuth us today and was fabulous and very knowledgeable about all products and gave us time to discuss prices etc on our own too after she had given us lots of her time. She went out of her way to get us the best mattress for or needs for our budget.

Excellent informative and friendly staff jeanette who helped us answered all the many questions we had and was very knowledgeable about all the products we looked at made us feel at ease and was not pushy (which would have made us leave the store before we had even looked )probably the nicest and most enjoyable experience of a purchase will definately be returning when we need bed for spare room lovely staff manager dave was also helpful great customer service.

Denise could not have been more helpful.

attentive staff giving advice and suggestions without crowding you all the time. allowing to try multiple beds without pressure of time or anything else.

The assistance given was excellent.

Jonathan was very knowledgeable and friendly. We felt comfortable trying the beds, and were able to make a choice easily.

The friendliness, knowledge and patience of the assistant was of the highest standard. The buying process was smooth and trouble free. The layout of the store was good with clear access. The only downside was the Tepur booth, where the ceiling lights flickered, which was a problem for my wife as flickering lights can trigger a migraine. Other than that...TOP DREAMS

very friendly and knowlageable staff

All of the staff were very friendly and genuine - the store was easy to navigate and understand - customer care impressed me as they seemed to know I was dying for a cup of tea - the items are reasonably priced.