Dreams - Gateshead

We were helped by Jess at Team Valley Gateshead store. Her and every other staff were so nice, helpful and very positive. The next day we went back to the store to change the color of our order and we were helped by Gregg who was super friendly, helpful and amazing as well. Over all this was our very first purchase from Dreams and we are exteremly satisfied and happy with it.

Attentive and friendly staff. Product knowledge amazing.

The staff was very friendly. There was a new staff member, and she explained why she would need to consult with senior colleagues about some products.

We were aware of the product we wanted, Claire was able to take us directly to the product to see in real life and was able to assist us in purchasing the product.

Very attentive and pleasant staff not pushy

Staff were very courteous, nothing was a problem. Very friendly, this is the second mattress w have bought at thr Team Valley store and we couldnt recommend them highly enough

Dani was very helpful, explained about discounts and tried to get me the best deal. Very happy that everything will be delivered soon but saying that the items have not arrived yet so I could not comment on that part of the service or if the items are as I expect them to be . So far very happy .

I felt the sales team were helpful but not overwhelming (as in some stores). If felt informal and unpressured despite being in the shop trying different mattresses more than 1hour. It actually resulted in me spending more money as I had chance to properly try everything.

The staff were all very friendly and offered us drinks while we waited for the order to be processed. Excellent service and choice of beds and mattresses

The service, staff were incredibly friendly but allowed you time to look on your own too