Dreams - Gateshead

Amazing customer service from Andria, she really listened to what we wanted and went above and beyond

fast and very easy transaction friendly staff

Staff new products and helped me find right bed for me. I received vat back which I was not aware of being a blue badge holder which made the bed more afordable

Jonathan so helpful And went through all the mattresses for us

We were greeted on arrival by the lovely Ashleigh who was able to assist. She showed us to the sleep match machine which we thought was fab! Both herself and Graham spent quality time helping us find and try out the products until we were satisfied before taking payement. They were both very friendly, approachable and nothing seemed to be a bother. We are delighted with the service provided and cant wait to receive our delivery.

Staff had great knowledge and experience of guiding us into the correct direction of our requirements. Highly pleased with the excellent service.

we liked the fact you could lie on a electronic tester bed to see which mattresses would be best for us. the lady who dealt with us was very friendly and advised us on which were the best options for our budget.

I visited the store just to look around but after meeting Janette and a short conversation she knew exactly which mattress I would benefit from. Whilst I tried the Tempur range she was able to explain the benefits and qualities of the mattress, the materials used and how they are able to help with spine alignment in order to get a good sleep. We felt comfortable within the store and the level of service was outstanding and we are sure to visit again.

I found Andria friendly, chatty yet professional and incredibly knowledgeable of the most suitable product for my needs.

Assistant was very friendly , knowledgeable and patient .