Dreams - Gateshead

The man helped us on the beds to help see what type of bed would be best for is. Very knowledge and honest. Offered us all water on a hot day. Very reasonable delivery timing and quite ordering process.

Sue , the sales lady was very helpful and very knowledgeable about the products , we didn’t feel rushed at all and the staff were all so very friendly and helpful , even helping me to carry my purchases to the car

The service, advice and information we received from Drew was excellent. We did not make an immediate decision on the purchase of a new mattress but Drew was extremely patient and helpful and not at all pushy which is very important to us. We made our decision a few days later and completed our order with you. Overall a very good experience.

Very chatty and friendly! Not over pushy with offers and products but made us aware of them ! Order processed very quickly and a delivery date of a week later

Very efficient ordering and delivery within a few days

Excellent service in a good shop atmosphere, nothing was a problem

Susannah had a lot of patience with us as my dad, who is 95, took quite a while to make his decision. She gave us time to make sure we were happy.

We were greeted by Andrew at the gateshead store when we arrived. We explained our situation and our budget, Andrew went above and beyond to meet our needs. We left the store feeling extremely satisfied and excited to get our dream bed.

Dani was great! Very knowledgeable, friendly and presented lots of mattress options to fit our needs. We will definitely be coming back!

The assistant was very friendly and knowledgeable. He helped me find the perfect bed, explaining each one as we went. At no time was there any sales pressure, it was just a really comfortable experience. Honestly the customer service was brilliant.