Dreams - Gateshead

Extremely friendly and knowledgeable staff. Good quality mattresses. Plenty of time to browse and test the mattresses. Generous discount.

Extremely friendly and knowledgeable staff. Good quality mattresses. Plenty of time to browse and test the mattresses. Generous discount.

Janette explained the machine that can determine the best mattress for both me and my partner and when we agreed we'd like to try it she talked us through exactly how it would work. She then showed us around each of the best recommendations and allowed us plenty of time to try them all. We did not feel rushed or pressured. She listened to our feedback and was very patient and understanding of our needs. Unfortunately, she had finished work by the time we came back to make the purchase but I would like to pass our thanks to her, if possible. She provided outstanding customer service and we really appreciate her time and support. The covid-19 guidelines were also very clear and we felt safe throughout our visit.

All round great customer service and understanding by Sue.

All round great customer service and understanding by Sue.

All round great customer service and understanding by Sue.

All round great customer service and understanding by Sue.

Danielle was extremely helpful and was patient with us while we selected our new mattress. Excellent service and had great product knowledge.

Danielle was extremely helpful and was patient with us while we selected our new mattress. Excellent service and had great product knowledge.

Danielle was extremely helpful and was patient with us while we selected our new mattress. Excellent service and had great product knowledge.