Dreams - Falkirk

I was delighted with my visit to Dreams , as soon as we arrived in the store we were welcomed by James 369 . James asked us what we were looking for and promptly looks us to the type of bed we had said he showed us serval beds in this category then said have a look and Give me a call if you decide or want any more info . Once we had looked at the vast choice we asked James for some advice as we were torn between two beds , he was happy to help and showed us some different colours which we could get . I was impressed as at this time I was using walking sticks after an operation and in pain so James gave me a sheet and offered me a cup of tea a very nice touch . We purchase the bed we wanted and the delivery date was good and as I can not knee at this time opted for the home install which means the bed will be made up and packaging removed . We would definitely recommend Dreams to family and friends as the whole experience was made by James he was both friendly, helpful and very good on the technical side & fourth coming with every question we asked he is a credit to your company.

Rebecca was absolutely perfect and professional. She explained all the options because of this we progressed

Your Dreams Store colleague John based at the Falkirk store helped my wife and I and directed us to use your Sleepmatch Service. I didn't even know this hi-tech smart technology existed and after only spending 3 mins on this, we had a mattress recommendation based on our sleeping pattern and health conditions.

Fantastic service and knowledge of products.

James (369) was the salesman @ the Falkirk shop we were looking at the sleepmotion beds he showed us how everything worked & let us try different types of mattresses he answered any questions we had & was very helpful we even had a cup of coffee he made sure we were satisfied with our purchase we had a few laughs along the way I would recommend the shop to anyone looking for a new bed

John was charming and extremely helpful, a credit to Dreams, Falkirk store.

The assistant ( Jame) was very helpful and knowledgable without being at all Pushy

We were assured by John, he was knowledgeable, friendly and so helpful in getting us the right mattress. In fact both my husband and myself remarked to each other how great John was. He is an asset to your company

Very helpful advisor called John, not pushy and very informative, extremely helpful and understood our needs

Really helpful staff